We cannot leave orders unattended for any reason. A person 21 years or older with a valid government ID must be present to receive the order. Bevv has formed relationships with reputable business partners which provide for mandated verification of identification and age-gate checking.
OUR CARRIERS WILL NOT DELIVER TO A PO BOX!
For Local, On-demand Delivery:
If no one is home or no one over 21 is present at the location, your order will be returned to the store. Should you want it re-delivered, contact us and we can attempt to reschedule for you for an additional delivery fee. Please be home or at your delivery destination during your delivery window.
For UPS Delivery
The standard practice for UPS for a package without a signature required that is sent ground is, the driver will make up to 3 attempts to deliver and then return the package to sender. If it is to a residential customer, after the 1st attempt if it is an option the driver will mark the package to be delivered to an access point. Packages are held at the Access Point location for 7 calendar days and if not picked up they are returned to sender.
If you miss the delivery attempts and the package is sent back to the seller, you will be responsible for the cost of reshipment or you forefit your order.
We have learned that the majority of UPS stores and dropship locations are independently franchised and owned and may charge a fee that is not associated with UPS, Bevv, or the shipping fee. This has come to our attention and should be used as a last resort. Please contact your local UPS store prior to using their dropship delivery location, if the cost is an issue. The fees vary from location to location. If you choose to go that route you must contact the location prior to see if they will accept your package
We recommend having products delivered to your office or home to avoid any extra fees or contacting the UPS store nearest you prior to using their service.